Effective: May 1, 2021
Hicoin Inc. is a social network company. Our products Discology that link to this Privacy Policy—provide fast and fun ways to express yourself, live in the moment, learn about people who share the same interests as you, and have fun together! As a Discology caller, you’re able to set your own rates and receive income as people call you up.
When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information.
That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us by email: charles@hicoin.io.
Some final notes before we dive in: We’re happy to report that we participate in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, which you can read more about here. And, if you’re in the EU, there’s some extra information we’d like to bring to your attention here.
There are three basic categories of information we collect:
Here’s a little more detail on each of these categories.
When you interact with our services, we collect information that you provide to us. For example, most of our services require you to set up a Discology account, so we need to collect a few important details about you, such as your name, username, password, email address, phone number, and date of birth. We may also ask you to provide us with some additional information that will be publicly visible on our services, such as a profile info or sound profile. Other services, such as buying Notes may require you to provide us with a debit or credit card number and its associated account information.
Of course, you’ll also provide us whatever information you send through our services, such as voice calls. Keep in mind that the users who view your Discology profile, Chats, and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to Discology as well: Don’t send messages or share content that you wouldn’t want someone to save or share.
When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.
When you use our services, we collect information about which of those services you’ve used and how you’ve used them. Here’s a fuller explanation of the types of information we collect when you use our services:
What do we do with the information we collect? The short answer is: Provide you with an amazing set of products and services that we relentlessly improve. Here are the ways we do that:
We may share information about you in the following ways:
We may also share with third parties that provide services to us or perform business purposes for us aggregated, non-personally identifiable, or de-identified information.
Discology lets you voice call anyone that you find interesting. As a Discology member, you’re able to answer calls from others and collect payment based on the rates you set.
We store other information for longer periods of time. For example:
If you ever decide to stop using Discology, just email: charles@hicoin.com to let us know. We’ll also delete most of the information we’ve collected about you after you’ve been inactive for 1 year—but don’t worry, we’ll try to contact you first!
Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account or content created by you is flagged by our automated systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.
We want you to be in control of your information, so we provide you with the following tools.
If you’re a user in the European Union, you should know that Hicoin Inc. is the controller of your personal information. Here is some additional information we would like to bring to your attention:
You can exercise your rights of access, deletion, correction, and portability as described in the Control Over Your Information section above.
Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and, at Discology, we typically rely on one of four:
You have the right to object to our use of your information. With many types of data, we’ve provided you with the ability to simply delete it if you don’t want us processing it anymore. For other types of data, we’ve given you the ability to stop the use of your data by disabling the feature altogether. You can do these things in the app. If there are other types of information you don’t agree with us processing, you can contact us by emailing Charles@hicoin.io.
We may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Whenever we share information of EU users outside the EU we make sure an adequate transfer mechanism is in place. For internal transfers, we rely on Model Contractual Clauses or the EU-U.S. and Swiss-U.S. Privacy Shield.
Complaints? If you’re based in the EU, you can always file a complaint with the supervisory authority in your Member State. For example, if you’re based in the UK, you can file a complaint with the Information Commissioner’s Office.
Hicoin Inc. is located in the United States at 12 Truman Street, Irvine, CA 92620.
If you’re a California resident, you have certain privacy rights under California law, including the California Consumer Privacy Act of 2018 (“CCPA”).
Our services are not intended for—and we don’t direct them to—anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of EU users between 13 and 16. In some cases, this means we will be unable to provide certain functionality to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).